Academy / WAM & Creating Sync Apps / What is WAM — Weave Account Manager

What is WAM — Weave Account Manager

Lesson 4.1 ⏱ ~8 min

💡 Why This Matters

WAM is your primary tool as an Integrations engineer. Every debugging session, every test office creation, every SyncApp inspection starts in WAM. Getting comfortable with it on day one will save you hours of confusion later.

🎯 What You'll Learn

  • WAM URL: vam.weavedev.net (dev) — stands for Weave Account Manager
  • How to log into WAM using either Slug or LocationId
  • What information is visible on a WAM office dashboard (name, email, phone, Salesforce ID)
  • Why WAM is developer/support-only — office customers never see it
  • How the Weave portal (NWX) and WAM are different entry points to the same underlying office data

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📋 Lesson Summary

WAM (Weave Account Manager) is the internal developer portal for managing office accounts. Access it at vam.weavedev.net (dev) using either the office's LocationId or Slug. The dashboard shows office details including contact info and Salesforce ID. Unlike the Weave portal that customers use, WAM is restricted to Weave developers, tech team, and support staff. Developers can toggle between any office; customers are locked to their own. WAM is where you manage SyncApps, inspect sync status, and configure office settings.

🏷 Key Concepts

WAM (Weave Account Manager) vam.weavedev.net Slug LocationId Salesforce ID Developer vs. Customer Access NWX Portal Comparison

Key Takeaways

01WAM is your primary development tool — bookmark it on your first day
02Slug and LocationId are interchangeable for WAM login — use whichever you have handy
03WAM is never accessible to office customers — it's an internal tool only
04The WAM dashboard is the source of truth for an office's connection status and SyncApp health
05Salesforce ID in WAM traces back to the sales process — useful for escalation context

🔗 References & Resources