Creating a SyncApp from WAM
Why This Matters
As a developer, you'll primarily create SyncApps via WAM — not the customer portal. This is faster, more powerful, and gives you more direct control over the configuration.
What You'll Learn
- How to create a SyncApp directly from WAM: Sync App Settings → Create a Cloud Sync App
- Selecting the PMS and entering credentials directly in WAM
- How to verify the SyncApp is running and confirm patient data is flowing
- Using Manual Override to verify data in WAM vs. going through the customer portal
- When to prefer the WAM method vs. the portal method for your testing workflows
Watch Video
Open in Google Drive
💡 Open in Drive for AI-powered transcript search and summaries
Lesson Summary
From WAM, navigate to Sync App Settings → Create a Cloud Sync App, select the PMS (e.g., InfiniteVT), and paste the Office ID. WAM creates the SyncApp and begins syncing. The sync status (patient count, appointment count) appears quickly. After manually overriding verification, the data is visible in the Weave portal. Both the portal method and the WAM method achieve the same result — developers typically use WAM for speed and control.
Key Concepts
WAM Sync App Creation
Sync App Settings
PMS Selection
Office ID Entry
Sync Status View
Manual Override
Developer Workflow vs. Customer Flow
Key Takeaways
01WAM SyncApp creation is the fastest path for developers — use it as your default
02Both creation methods (portal and WAM) result in identical SyncApps — the path is just different
03After creating a SyncApp in WAM, always check the sync status to confirm data is flowing
04The 'allow a few hours' message in the UI is conservative — syncing is usually much faster
05Keep a record of your test Office IDs so you can reuse them for future SyncApp creations